Get in touch

What to include

Color problems are almost always reproducible, but only if the report has enough in it to reproduce them with. A few lines in the right shape saves a round trip.

A color looks wrong

This is the most useful report you can send. Tell me the pixel coordinates you clicked, the value the tool gave you, the value you expected, and where that expected value came from (Photoshop, a brand guide or another picker). Attach the image if you can share it. If you cannot, send a crop around the pixel saved as PNG. Saving it as JPEG changes the exact pixels I need to check.

Something is broken

Tell me your browser and version, your operating system, what you did and what happened instead. If the picker showed an error message, copy it word for word, because each message points to one cause. A screenshot of the browser console also helps, if you are comfortable opening it.

A feature request

Describe the task you are trying to do. “I need to hand these colors to a Figma plugin” helps me more than “add JSON export”, because the tool may already handle the task another way.

Privacy questions

Ask. The privacy page has the details: your images never reach a server. If you need something in writing for a security review, tell me what you need and I will answer it.

What I cannot help with

I cannot recover an image you picked colors from. Your files are never sent anywhere, so the only copy is on your own device. The same goes for pinned colors and palettes: they live in the open page, and closing the tab deletes them.

Why there is no contact form

A form on a static site has to post somewhere, which means a third-party service would see what you type. This tool is built so that nothing you bring here leaves your browser, so the contact page uses a plain email address instead.

Response times

This is maintained alongside a full-time job, so replies come in evenings and on weekends rather than within an hour. Every message gets read. Reproducible bug reports get answered first, because they are the ones that improve the tool for everyone else too.